Sunday, July 14, 2024

Gap between internal functioning, service delivery identified


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By Our Reporter

 SHILLONG: The State IT department, which is in the process of implementing 27 mission mode projects under national e-governance plan, has identified the gap in the internal functioning and the delivery of services meant for the common masses.

Talking to reporters here, the principal consultant of the state IT department Ashok Kumar said, “these gaps could be plugged through Mission Mode Projects.”

Currently, there are four projects which may prove to be beneficial for the state which includes State data center (SDC), State Wide Area Network (SWAN) Common Service Center (CSC) and State Service delivery Gateway (SSDG).

It is learnt that the different departments have been requested for a careful exercise of changing the process so that IT infusion makes perceptible impact on the departments functioning and the service delivery to the people of the state.

“The infrastructure projects relating to State data center (SDC), State Wide Area Network (SWAN) Common Service Center (CSC) and State Service delivery Gateway (SSDG) have come on ground we are now concentrating in 14 different departments to provide thirty four services spread across the state,” he added.

Under the NeGP, the state ‘Mission Mode there are Projects’ for the automation of banking system, railway booking, insurance sector, passport, easing service for SC and ST certificates, PDS renewal, election dept for EPIC, and subsequently NREGA besides, land records, road transport, property registration, agriculture, treasuries, municipalities.

It is expected that the proposed projects would be launched in a phased manner in the state in a span of three-four years.

According to Kumar, the department now is now imparting training to the middle level officers of the state by resource persons from National Institute of Smart Governance (NISG).

The department has also claimed that extension of the network shall reach the block level in the next phase as all the Seven district headquarters and 25 CSC’s are connected to the state capital.


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