GUWAHATI: In order to overcome the inconvenience over multiple helpline numbers for grievances and enquiry during railway travel, Indian Railway has integrated railway helplines into single number — 139 — for the passengers for quick grievance redressal and enquiry during their journey.
As the new helpline number – 139 – will take over all the existing helpline numbers (except 182), it will be convenient for the passengers to remember this number and connect with railways for all their needs during the journey.
The Helpline 139 will be available in twelve languages and will be based on IVRS (Interactive Voice Response System).
Follow us
Stay connected with us on our social media platforms for latest news, updates and promotions.
About Us
The Shillong Times first appeared as a tabloid weekly on 10th August 1945 under the editorship of Late Sudhindra Bhusan Chaudhuri. In 1958 it was converted to a Daily. Owing to financial constraints, within six months it reverted back to a weekly.
Latest news
Popular news
© 2025 The Shillong Times. All Rights Reserved | Crafted with IndoAge