Engaged listening techniques such as eye contact, nodding and using keywords to praise openness helps teenagers when they admit bad behaviour and share hurt feelings with their parents, a new study has shown.
University of Reading and Haifa researchers asked 1001 13 to 16-year-olds to watch a staged conversation between a parent and teenager about a difficult situation, with the parent adopting different body language and listening behaviour in different versions. The participants who watched the versions where the parent was visibly attentive stated that they would have felt better about themselves as the teenager and would be more likely to open up about their feelings again in the future. The study, the first to look at quality of listening in isolation from other parenting techniques, revealed that being more engaged while listening made the teenagers feel more authentic and connected with the parent. Dr Netta Weinstein, associate professor in clinical and social psychology at the University of Reading, who co-led the study, said:
“We all know that listening to someone talk about their problems is an effective way of reassuring them and establishing a connection. However, until now there has been little thought given to the quality of that listening, and the difference that makes.” (ANI)