TURA: Once regarded as a leading cellular company in Garo Hills before the arrival of Jio and the merger of Idea and Vodafone, Airtel is now facing flak from customers over its poor network services in the region.
Be it in Tura or other parts of Garo Hills, complaints are galore about the services of India’s former No. 1 cellular network over poor network connectivity. From individual customers to now student organisations, many who banked on the network are now demanding better services from Airtel.“Airtel claims in its advertisements that it has the fastest 4G network but here in South Garo Hills we barely get its 2G services,” criticised the GSU.
Locals claim that the only possible way for many to keep in touch with the outside world is by purchasing of sim cards of networks operating from neighbouring Bangladesh, which is not only illegal but also expensive as calls are charged with international rates.
