A hidden crisis
A troubling undercurrent has emerged within Shillong’s bustling public transport sector. Some tourist taxi drivers and Rapido riders have been observed resorting to substance abuse, with many labeled as “junkies” by locals and passengers alike. This observation, drawn from personal encounters and reports from commuters, paints a stark picture of a city grappling with addiction.
With Shillong thriving as a tourist hotspot, drawing visitors to its scenic beauty and cultural vibrancy, the reliability of its transport system is increasingly compromised by this silent epidemic.
The root causes of this issue are multifaceted. Tourist taxi drivers face uncertain work hours as they operate on irregular schedules, leading to fatigue and stress.
Rapido drivers and some of those who ferry passengers “illegally” (without use of the app) are big parts of the gig economy but are mostly unorganised.
Most of these so-called Rapido riders face economic hardships and are exposed to substance abuse from an early age. They resort to ferrying passengers as a means of additional income—some do it out of genuine need, while others to fund their dependency on alcohol, marijuana, or drugs.
For passengers, riding with an impaired driver poses severe risks. Moreover, it affects the city’s reputation as a safe destination.
While the SJ acknowledges the efforts put in by Rapido riders and tourist taxi drivers, it also understands the need to address this crisis through multi-pronged approach. The Transport and the Police departments should implement mandatory drug testing for licensing and renewals. Awareness campaigns, perhaps in partnership with NGOs, could educate drivers on the perils of substance abuse and provide rehabilitation resources.
Ride-hailing companies like Rapido and tourist taxi owners should offer better incentives, mental health support, and flexible shifts to reduce burnout.
Change won’t happen overnight, but with collective effort, the city can steer toward a healthier future for all.
