General complaint of misbehavior, over-charging of fare and refusing customer by the taxi drivers were discussed recently at a meeting here between the East Khasi Hills Deputy Commissioner, Shillong and the Shillong Taxi Owners’ Association. (STOA).
An official press release said that it was decided that while taxis should display name of owners, permit number and fare rates, drivers should also wear a badge indicating their name and licence number for the information of passengers. Taxi drivers refuse to take passengers to any place they want to go.
With a view to making identification of the taxis cashier the meeting also decided that the Regional Transport Authority (RTA) should issue serial numbers to be displayed by taxis.
To help people locate and board taxis with ease, the meeting requested the authorities concerned to allot specific parking areas for taxis in the town. In this regard commuters were also requested not to stop taxis unless the vehicles are without passengers.
Subject to the satisfactory report from technical experts as to their road worthiness, the meeting decided to ply in the town.