Saturday, April 13, 2024

Netflix, Wavve face probe over alleged unfair biz practices


Share post:


Shillong, March 18: South Korea’s antitrust regulator has launched an on-site inspection into over-the-top streaming platforms Netflix and Wavve on suspicion of their failure to properly notify users of terms of an early subscription cancellation, officials said on Monday.

The Fair Trade Commission (FTC) sent inspectors to their respective offices in Seoul and secured documents on their terms of use and other customer response policy measures on unsubscribing from the services, according to industry officials.

Netflix and Wavve have allegedly made it difficult for users to cancel their subscription early for a partial refund or have not provided them with enough information on how to cancel the membership within the billing period, reports Yonhap news agency.

The probe has been led by a newly established FTC team in charge of a “swift and intensive” investigation into cases in which many people have been highly interested, the officials said.

The FTC refused to confirm if any probe is going on into the platforms, simply vowing “a stern response to any violations.”

Netflix is the No. 1 video-on-demand streaming service in South Korea with more than 11.64 million monthly users as of end-2023, and Wavve by South Korea’s SK Square Co. ranked fourth with 4.05 million users, according to the data by the Korea Communications Commission. (IANS)


Related articles

Fraser-McGurk, Kuldeep steer DC to their second win of season

Lucknow, April 12: Australia’s Jake Fraser-McGurk announced himself with a belligerent half-century on his IPL debut after spinner...

VPP vs NPP: Who’s playing this dirty game?

Editor, I refer to the news report titled “NPP to file complaint with ECI against VPP nuisance” (ST April...

Right to life & liberty impounded

When a group of persons that are masked can enter the premises of a private home that is...

Restore the Republic

By Kitdor H. Blah India is often called the world’s largest democracy. We never hear it being said that...