New Delhi/Mumbai, Dec 7: The country’s largest airline IndiGo on Sunday cancelled over 650 flights while the disrupted operations were slowly stabilising as the number of cancellations reduced and more than Rs 610 crore worth ticket refunds were processed for the affected passengers.
While IndiGo will carry out a “root cause analysis” into flight disruptions that continued for the sixth consecutive day, Minister of State for Civil Aviation Murlidhar Mohol said passengers have endured mental harassment and distress due to the operational crisis and assured that steps are being taken to ensure accountability is fixed.
The airline expects operations to stabilise by December 10. The civil aviation ministry, which has taken various measures, including capping airfares and directing IndiGo to expedite ticket refund process, on Sunday said air travel operations across the country are stabilising at a fast pace. (PTI)
