New Delhi, June 16: Loss-making Air India on Tuesday announced the introduction of a basic fare category for select domestic flights, wherein passengers will not receive complimentary meals, as the full-service carrier seeks ways to trim expenses amid rising operational costs.
The basic fare, introduced on a pilot basis, is entirely optional, the airline said, adding that passengers can also choose from the three other fare categories — value, classic and flex — that offer complimentary meals.
This is at least the first time since privatisation in January 2022 that the airline has introduced a fare category without complimentary meals for passengers.
Generally, complimentary meals onboard are part of the fares offered by full service carriers. Low cost airlines levy additional charge for in-flight meals. The three categories of value, classic and flex, which include complimentary meals, were introduced in 2024 and also have a range of bundled benefits at progressively higher price points. The introduction of basic fare simply adds another layer of choice, particularly for price-conscious travellers who prefer a more unbundled offering, the airline said in a statement on Tuesday.
“Being trialled on select domestic routes, the Basic fare is available for travel in Economy Class and is designed for travellers who prioritise value. It includes a 15 kg checked baggage allowance, 7 kg cabin baggage allowance, complimentary beverage service (tea/coffee), while complimentary meals are not included,” the airline said in a statement.
A decision on continuing with the basic fare option would be taken after assessing customer response and feedback during the pilot phase. Airspace closures and higher fuel costs have been pushing the airline’s operational costs. Against this backdrop, the carrier, which was acquired by the Tata Group over four years ago, has embarked on various cost-saving measures, including temporary reduction in flights. (PTI)
