Agartala: Airport Authority of India (AAI) has been accused of minimising basic services at Agartala airport for the passengers in spite of collecting service charges at per national level from each traveler.
Officials here on Monday said the AAI, Agartala authority had closed the airport restaurant and reduced the number of tea and snacks outlets in the airport premises for the past a year, allegedly for favouring a particular entrepreneur.
Moreover, sweeping and cleanliness of the airport had also detoriated over the past few months because of absence of administrative surveillance, AAI officials said, adding the issues were brought to the notice of the Director, Agartala Airport S Maiti several times.
They pointed out that everyday the passengers complaining for food court, inadequate sweeping and other related services in Agartala airport as per the norms and traffic flow. As many as many as 15 flights of five different aviation groups has been operating in Agartala and it has now become one of the busiest airport in the region while over 2000 passengers are availing the fleets daily. (UNI)