TURA: The Chief Minister’s Office (CMO) in Shillong has informed that the Chief Minister’s WhatsApp Public Grievance Redress Mechanism (CMWPGRM) is currently active for the general public to place their grievances and share information.
The app was launched on January 21 this year to allow pubic to raise their grievances and address their issues faced right at the grassroots level, however, many citizens continue to be unaware of the mechanism.
In view of this, the general public is urged to use the Chief Minister’s WhatsApp number – 9436394363 and share information in the given format.
The release issued by the Under Secretary to the CMO also informed that disclosing the identity of the complainant is optional and can be kept secret for obvious reasons.