Tuesday, January 21, 2025
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2 NGOs ask NHAI to resolve Fastag chaos at toll gate

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SHILLONG: Two NGOs from the state including Meghalaya People’s Labour Union (MPLU) and Hynniewtrep Tourist Taxi Association met S. K. Verma, Project Manager, National Highways Authority of India (NHAI)  and issued a seven day deadline to resolve the chaos arising out of implementation of Fastag at the Umling Toll Gate (Pahammawlein) failing which they would resort to agitations.

In the letter submitted to NHAI and Ri Bhoi Deputy Commissioner, the two NGOs said that the digital system is not working in a proper manner which leads to chaos, traffic snarls at the Toll Gates and wrong and illegal billings of tolls.

“This is seriously affecting the flow of traffic leading to delay and frustration. It is also creating a situation where money is illegally being charged from the commuters especially commercial vehicles leading to unnecessary controversy and suspicion of the system. This has resulted in a serious loss of faith in the system,”

The two NGOs have asked the authorities  to take immediate remedial measures which should include reimbursement of wrong billing and debit of the fastag accounts of vehicles.”

“After hearing the excuses being given such as non handing over of land by DC Nongpoh for additional lanes etc, the Working Committee of the MPLU and HTTA have given seven seven days notice to rectify the problems. On failure to do so public agitation will be started with due information,” the NGOs said.

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