GUWAHATI: N.F. Railway has upgraded the 20501 / 20502 Rajdhani Express running between Agartala and Anand Vihar Terminal (New Delhi) under project Swarn. Project Swarn is a project launched by the Ministry of Railways to improve the services in Rajdhani and Shatabdi Express trains.
Under the project, attention has been laid on ten focus areas – housekeeping, punctuality, onboard entertainment, security, staff behaviour, catering, toilets, coach interiors, linen and onboard cleanliness.
N.F. Railway developed and created aesthetic and passenger friendly coach interiors on running rakes to establish new standards in passengers comfort in the Agartala – Anand Vihar Rajdhani Express under the project. Coach Exteriors & Interiors, toilets, onboard cleanliness, staff behaviour, catering, linen, punctuality, security, and on-board entertainment were bettered under the project.
Real time feedback from passenger is also a part of Project Swarn. The Exteriors & Interiors look of the coaches has been upgraded by Vinyl Wrapping of Gang Way, Door Way and internal areas of Coaches. One way Vision Film has been provided on window glass in all coaches that keeps the privacy of passengers.
Train Time Table on Acrylic Sheet & Unified Instruction Board has been provided in all coaches. Heritage photos with lighting effect & wooden Texture Flooring has been provided in 1st AC Coaches. Integrated Braille signage has been provided in all coaches. Toilet Feedback System has been added by which a passenger can provide feedback for cleanliness of Toilet.
Toilet Seat Cover Dispenser in Western Style Toilet of 1st AC & 2nd AC Coaches & Bio-toilet Instruction board has been provided in Toilet of all Coaches. For on board entertainment of passengers there is free Wi-Fi Hotspot device in all Coaches.
With this N.F. Railway has upgraded 3 trains under “Project Swarn” namely; New Jalpaiguri – Howrah Shatabdi Express, Dibrugarh – Guwahati – Naharlagun Shatabdi Express & Agartala – Anand Vihar Rajdhani Express. In addition to these, 20503 / 20504 Dibrugarh – New Delhi Rajdhani Express and 20505 / 20506 Dibrugarh – New Delhi Rajdhani Express are also planned to be upgraded under “Project Swarn” by May, 2019.